Rock Consignments London Ltd is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, register for an auction, consign property, place bids, make purchases, or otherwise interact with our services.
Effective Date: 01/06/2026
1. Company Information
Rock Consignments London Ltd
71–75 Shelton Street, London, WC2H 9JQ, United Kingdom
Email: info@rockconsignments.com
Website: www.rockconsignments.com
2. Information We Collect
We may collect:
Identity Information
- Full name
- Date of birth
- Government-issued identification
- Signature
Contact Information
- Postal address
- Email address
- Telephone number
Financial Information
- Bank account details
- Payment information
- Billing information
Auction Information
- Bidding history
- Purchase history
- Consignment history
- Reserve instructions
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and tracking data
3. How We Use Your Information
We may use your information to:
- Register bidder accounts
- Process purchases and consignments
- Verify identity
- Prevent fraud
- Comply with legal obligations
- Deliver customer support
- Conduct auctions
- Process payments
- Communicate with users
- Send marketing communications where permitted
4. Legal Basis for Processing
We process personal information on the basis of:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Consent where required
5. Sharing Information
We may share information with:
- Payment providers
- Shipping companies
- Professional advisers
- Regulatory authorities
- Law enforcement agencies
- Technology service providers
We do not sell personal information to third parties.
6. Anti-Money Laundering Compliance
Where required, we may collect and retain identity verification documentation and source-of-funds information to comply with applicable laws.
7. Data Retention
We retain personal information only for as long as necessary to:
- Operate our business
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on the nature of the information.
8. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. International Transfers
Where information is transferred outside the United Kingdom, we will take appropriate steps to ensure adequate protection of personal data.
10. Marketing Communications
We may send marketing communications regarding upcoming auctions, events, and services.
You may unsubscribe from marketing communications at any time.
11. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of information
- Restrict processing
- Object to processing
- Request portability of your information
- Withdraw consent
Requests should be submitted to info@rockconsignments.com.
12. Cookies
Our Website uses cookies and similar technologies. Further information is available in our Cookie Policy.
13. Complaints
If you have concerns regarding the handling of your personal information, please contact us first.
You may also lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.
14. Changes to this Policy
We reserve the right to amend this Privacy Policy at any time. Updated versions will be published on our Website.
15. Contact Us
Rock Consignments London Ltd
71–75 Shelton Street, London, WC2H 9JQ, United Kingdom
Email: info@rockconsignments.com
Website: www.rockconsignments.com